Greece HVAC Company handles the full range of residential and commercial heating and cooling work across Greece and Monroe County. Whether the furnace stopped mid-January, the AC is blowing warm air in July, or a property manager needs a rooftop unit back online before tenants call, we take the call and get the job scheduled. Repair, maintenance, installation, and emergency service are all on the table. Call now. Scope it on the phone. Book it when you are ready.
Reach us at (585) 564-9789.
For residential and commercial HVAC work alike, we cover every customer type in this area: homeowners, landlords, rental property owners, property managers, and commercial clients. The work ranges from a single-room comfort complaint to a full system replacement in a commercial building.
Day-to-day, that means AC repair and service, heating repair, heat pump service, ductwork repair and sealing, thermostat and smart-control installation, indoor air quality, seasonal tune-ups, and full system installation and replacement. Air handler and blower service is part of that mix too, and commercial rooftop units covered as well as residential means no property type gets turned away.
You get the rate on the phone, and the price is confirmed before we schedule. We service heating and cooling in every season.
When the AC stops working, blows warm air, or simply cannot keep up with a hot afternoon, the first step is a proper diagnosis. A service visit covers the full picture: checking refrigerant charge, inspecting the evaporator coil and condenser, evaluating the blower and air handler, and tracing any airflow or uneven-temperature complaints back to their source. Refrigerant leak diagnosis and compressor service are part of that process, not an afterthought.
Short cooling seasons in upstate New York make it easy to skip the annual spring tune-up, but a system that sat all winter benefits from a proper inspection before the heat arrives. Cleaning the coil, confirming airflow, and checking controls takes less time than a breakdown in August. Call for a quote and we will get it on the schedule.
A furnace that will not turn on, blows cold air, or shuts off before the house reaches temperature needs attention before the next cold snap. A service visit covers the heat exchanger, ignition and burner operation, blower motor, and the thermostat confirmed as communicating before sign-off. That last check matters more than it sounds: a thermostat that reads correctly but does not communicate with the system is a common source of no-heat calls that look like equipment failure.
Fall furnace tune-ups are the right time to catch a worn igniter, a dirty burner, or a blower motor drawing too much current. Catching it in October costs less than a no-heat emergency in February. When repair is no longer the right answer, we walk through the replacement options on the call so you know what you are working with before anything is scheduled. Call for a quote.
Heat pump calls come in both directions. When a system is not heating or cooling, or cycles without reaching temperature, a service visit covers the refrigerant charge, reversing valve operation, defrost cycle, and the condition of both the indoor and outdoor coils. Getting the diagnosis right before quoting parts is how we keep the bill from going further than it needs to.
On the installation side, heat pumps are a growing option in Greece homes, particularly cold-climate models rated to operate well below freezing. Mini-split and ductless systems are a practical fit for additions, sunrooms, converted garages, or any space without existing ductwork. Zoning and comfort-control setups are part of that conversation too. We cover heat pump maintenance and tune-ups on the same schedule as any other system. Call for a quote on repair or installation.
When a system is aging, has failed outright, or is simply costing more to run than a replacement would cost over a few seasons, a full installation is the right conversation to have. That conversation starts on the phone: what equipment is in place, how old it is, what the space requires, and what options make sense for the budget.
A new installation covers sizing, equipment selection, ductwork evaluation, and thermostat setup. Smart thermostat installation is part of the job on most residential and commercial replacements, and the thermostat is confirmed as communicating before sign-off on every installation we complete. The quote covers what the visit includes and what the installation involves, so you know what to expect before the work begins.
Reach us at (585) 564-9789 to get the process started.
Rooms that will not heat or cool, uneven temperatures across a floor, or utility bills that do not match the thermostat setting often trace back to the ductwork. Leaky ducts bleed conditioned air into unconditioned spaces, and the system works harder to compensate. Duct sealing addresses the loss at the source rather than masking it with a thermostat adjustment.
Good duct condition also connects directly to air quality. Gaps and leaks pull in dust, insulation particles, and whatever else is in the crawl space or attic. Whole-home air filtration and air purifier installation work best when the duct system is not introducing contaminants at the same time. Whole-home humidifier installation ties into the ductwork as well, and that is covered in detail in the regional section below. Call for a quote on any duct or air quality concern.
Good HVAC work is not complicated, it is just done right, and that starts with two visits a year. A spring AC tune-up and a fall furnace tune-up are the two anchor appointments that keep a system running through both seasons. Each visit covers cleaning, inspection, control testing, refrigerant check, and airflow confirmation.
Annual HVAC maintenance matters for homeowners, but it matters just as much for landlords and property managers who need to document that equipment is being serviced. A problem found during a tune-up is a scheduled repair. The same problem found in the middle of winter is an emergency call. Preventive maintenance is the less expensive option every time. Pick up the phone and we will handle the system.
No heat in a Monroe County winter or no cooling during a humid July stretch is not a situation that waits for a regular appointment.
When the system is down and the house or building is not holding temperature, call (585) 564-9789.
We take emergency heating and emergency AC calls every day, 6:30 AM to 10:00 PM, for both residential and commercial properties.
A service call starts with a proper diagnosis. The system gets checked before parts are quoted, so the repair is based on what is actually wrong rather than what seems likely. Emergency furnace repair, emergency heat pump repair, and emergency AC repair all follow the same process: find the fault, confirm the fix, and get the system running. Call for a quote and we will get someone out.
Property managers, building owners, office buildings, restaurants, and apartment complexes all run into the same problem: equipment that cannot wait. A rooftop unit serving a commercial space, a multi-zone system in a rental building, or a heat pump across several units needs a contractor who can diagnose commercial equipment, not just residential systems.
Commercial rooftop unit repair and service is a core part of what we do. That includes diagnosing a unit that has stopped, servicing a system that is underperforming, and setting up scheduled maintenance for a commercial property so the equipment does not become a tenant complaint. Zone control repair and multi-zone system service are part of the same work. Landlords and rental property owners can call the same number for any heating or cooling issue across their properties. Call for a quote.
Upstate New York weather runs the full range: sub-freezing winters that test every heating system in the county, and humid summers that make a working AC more than a comfort item. The three services below come up constantly in Greece because of that climate, and each one is worth understanding before a problem forces the conversation.
Furnaces are the backbone of heating in Greece, and the older housing stock across Monroe County means a lot of systems that have been running for a long time. A furnace that is repairable gets repaired. One that is cracked, failing repeatedly, or simply too old to run efficiently gets an honest replacement conversation. A service visit covers the heat exchanger, ignition, burner operation, and blower motor. When the repair estimate approaches what a replacement would cost over the next few seasons, we say so on the call.
Cold-climate heat pumps rated to around -15 degrees Fahrenheit have changed the math for upstate New York homeowners. A system that would have been impractical in Greece a decade ago now holds its own through a Monroe County winter. Installation involves a load calculation, equipment selection, and in most cases a discussion about whether the heat pump works alongside an existing furnace or replaces it. State and utility incentives have made the upgrade more accessible, and we can walk through what the installation involves on the call.
Forced-air heat dries indoor air, and Monroe County winters run long enough that the effect is noticeable by December and persistent through March. A whole-home humidifier installed on the existing HVAC system maintains consistent humidity across every room, which a portable unit in one room cannot do. Installation ties directly into the furnace and ductwork, and the system is set to hold a target humidity level automatically. The result is a house that feels warmer at a lower thermostat setting, which has a real effect on the heating bill.
Doing HVAC work right matters, and we will help you get it right, starting with the first call. When you call for a quote, the price is set out on the phone before anything is scheduled. That covers what the visit includes, what the diagnostic involves, and what to ask if you want to understand the service call cost before committing.
You do not need to know what is wrong before you call. Describing the symptom is enough: the system is not turning on, the house is not reaching temperature, the air coming out of the vents is warm. The person who answers can scope the job from that description and give you a clear picture of what the visit covers. Call now and we will set up your appointment.
Greece is our primary service area, and we cover residential and commercial HVAC work throughout Monroe County. That includes Rochester, Spencerport, Hilton, Brockport, Gates, Chili, Ogden, and Parma.
If your property is in the area and the heating or cooling system needs attention, call (585) 564-9789 and we will confirm coverage when you call.
A furnace repair visit covers the heat exchanger, ignition system, burner operation, blower motor, and controls. Common problems in Monroe County homes include ignition failures that leave the burner cold, short cycling that runs up the gas bill without heating the space, and blower motor faults that move air poorly. The thermostat is confirmed as communicating before sign-off so the system is fully operational when the visit is complete.
A furnace that short-cycles, takes longer than usual to bring the house to temperature, makes grinding or banging sounds, or produces a burning smell when it runs is telling you something is wrong. Uneven heat across rooms, a pilot or igniter that fails repeatedly, or a system that is running constantly without meeting the thermostat setpoint are also signs worth a call. Catching these early in the fall is less disruptive than a no-heat call in February.
A cold-climate heat pump installation starts with a load calculation for the space and a conversation about whether the system will work alongside an existing furnace or replace it entirely. Equipment selection follows, and the installation covers the indoor and outdoor units, the refrigerant line set, and the control wiring. The thermostat is confirmed as communicating before sign-off so the system is operating correctly before the visit is complete.
A heat pump moves heat rather than generating it: in winter it pulls heat from outdoor air and moves it inside, and in summer it reverses that process to remove heat from the house. Cold-climate models are rated to operate efficiently at temperatures down to around -15 degrees Fahrenheit, which makes them a practical fit for Monroe County winters that older heat pump designs could not handle. A dual-fuel setup pairs the heat pump with a furnace so the furnace covers the deepest cold snaps while the heat pump handles the rest of the heating season efficiently.
At the outdoor unit, the technician checks refrigerant pressure, inspects the condenser coil for fouling or damage, evaluates the compressor, and looks at the electrical connections at the unit itself. On a heat pump, the defrost cycle and reversing valve operation are also checked, since both affect whether the system can switch between heating and cooling correctly. Airflow across the outdoor coil is part of that inspection as well.
At the indoor unit, the technician inspects the evaporator coil, the blower motor and wheel, the filter condition, and the refrigerant line connections. Airflow through the system is measured against what the equipment is rated to move, and any restriction that is reducing delivery to the rooms is identified. Controls and the thermostat connection are confirmed before the visit is complete.
An AC that runs but does not cool is usually dealing with a refrigerant leak, a fouled evaporator coil, a compressor that is not building pressure, or an airflow restriction that prevents the system from moving enough conditioned air through the space. Any of those can look like the same symptom from the thermostat. A proper diagnosis at the equipment is the only way to tell them apart and quote the right repair.
A burning smell at startup, particularly early in the heating season, often comes from dust burning off the heat exchanger or blower assembly after a long period without use. If it persists beyond the first few minutes, or appears mid-season, it points to something that needs a proper look: an overheating blower motor, a failing component at the unit, or in some cases a heat exchanger concern. A musty smell typically indicates moisture or biological growth somewhere in the system, often at the evaporator coil or in the ductwork.
Replacing a filter, clearing debris from around the outdoor unit, and resetting a tripped circuit breaker at the disconnect are the extent of what a homeowner can safely handle without touching the equipment itself. Anything involving refrigerant, electrical connections at the unit, ignition components, or the heat exchanger requires someone who knows the equipment and carries the right tools for the job. Attempting those repairs without the right knowledge can damage the equipment or create a safety hazard.
A diagnostic and repair visit for a common fault, such as a failed igniter or a refrigerant recharge, typically takes one to two hours depending on what the system needs. A full system replacement takes longer, often most of a day, depending on the equipment and whether ductwork modifications are involved. The scope and the time involved are confirmed on the phone before the visit is scheduled so you can plan accordingly.
Yes, someone needs to be at the property during the visit. The technician needs access to the equipment, which is typically in a mechanical room, basement, attic, or utility space, and any findings or decisions about the repair need to be confirmed with someone who can authorize the work. If you need to arrange access through a property manager or another adult at the property, let us know when you schedule.
A whole-home humidifier mounts directly to the air handler and introduces controlled humidity into the airstream as the system runs. Installation ties into the furnace and the ductwork, and the controls are set to maintain a target humidity level automatically. The thermostat is confirmed as communicating before sign-off so the humidifier and the heating system are working together correctly from the start.
Greece HVAC Company handles repair, maintenance, installation, and emergency service across Greece and Monroe County for homes, rental properties, and commercial buildings. Whatever the system and whatever the season, the work gets done properly, start to finish.
Call (585) 564-9789 to get a quote.
We are available every day, 6:30 AM to 10:00 PM. Prompt scheduling. Pricing set out up front. Tidy workmanship.
We cover the full range of heating and cooling work in Greece and Monroe County, from a single-room comfort problem to a full commercial system replacement. The table below breaks down each service by what it covers, who it fits best, and one practical detail worth knowing before you call. If a service is not listed or your situation does not fit neatly into a category, call us and we will scope it on the phone.
| System Service | What It Covers | Best For | Helpful Details |
|---|---|---|---|
| Seasonal Maintenance & Tune-Ups |
| Homeowners, landlords, and property managers who want documented preventive service before each heating and cooling season | A problem found during a tune-up is a scheduled repair. The same problem found mid-winter is an emergency call, and emergency calls cost more. |
| AC Repair & Service |
| Homeowners and commercial properties with a system that has stopped cooling or is underperforming | A system that sat all winter benefits from a spring inspection before the first hot stretch. Catching a low refrigerant charge or fouled coil early costs less than an August breakdown. |
| Ductwork Repair & Sealing |
| Properties with uneven temperatures, rooms that will not heat or cool, or utility bills that do not match the thermostat setting | Leaky ducts bleed conditioned air into unconditioned spaces like attics and crawl spaces. Sealing addresses the loss at the source rather than masking it with thermostat adjustments. |
| HVAC System Installation & ReplacementMost Popular |
| Homeowners and property managers replacing aging or failed equipment, or upgrading to a more efficient system | The quote covers what the visit includes and what the installation involves so you know what to expect before work begins. |
| Heat Pump Repair & Service |
| Homes and light commercial properties running a heat pump as their primary heating and cooling source | A heat pump that loses heating capacity in cold weather often has a defrost or reversing valve fault rather than a refrigerant problem. The diagnosis determines the repair. |
| Boiler & Hydronic Heating Service |
| Older Monroe County homes running hot-water baseboard or radiant heating rather than forced air | A boiler that is losing pressure, producing uneven heat across zones, or failing to fire needs a diagnosis at the unit before any parts are quoted. |
| Emergency HVAC Service |
| Any property where the system is down and the space is not holding temperature | We take emergency calls every day from 6:30 AM to 10:00 PM. The system is diagnosed before parts are quoted so the repair is based on what is actually wrong. |
| Whole-Home Humidifier Installation |
| Households dealing with dry air through the long Monroe County heating season, typically noticeable from December through March | A whole-home humidifier maintains consistent humidity across every room automatically. A portable unit in one room cannot do that, and a properly humidified house often feels warmer at a lower thermostat setting. |
| Thermostat & Smart-Control Installation |
| Homeowners upgrading from a basic thermostat or adding zone control to an existing system | A thermostat that reads correctly but does not communicate with the system is a common source of no-heat and no-cool calls. Confirming communication before sign-off is part of every installation. |
| Indoor Air Quality & Air Filtration |
| Households with allergy or respiratory concerns, or properties where duct leaks are pulling in dust and particles from unconditioned spaces | Air filtration works best when the duct system is not introducing contaminants at the same time. Ductwork condition is part of any air quality conversation. |
| Cold-Climate Heat Pump Installation |
| Greece homeowners looking to heat and cool with a single system, including those pairing a heat pump with an existing furnace | Cold-climate models rated to around -15 degrees Fahrenheit hold their own through a Monroe County winter. State and utility incentives have made the upgrade more accessible in recent years. |
| Heating & Furnace Repair |
| Any property where the heating system is not turning on, short-cycling, or failing to reach temperature | Monroe County winters make a mid-season no-heat call one of the most disruptive service situations a homeowner faces. A fall inspection is the less expensive path. |
How often should I schedule maintenance and tune-ups for my HVAC system?
Two visits a year is the right schedule for most systems: a spring tune-up before the cooling season and a fall tune-up before the heating season. Each visit covers cleaning, inspection, refrigerant check, airflow confirmation, and control testing. Skipping a year is where small problems become expensive ones, particularly on a furnace heading into a Monroe County winter.
How do I know whether to repair or replace my heating or cooling system?
The honest answer depends on the age of the equipment, the cost of the repair, and how the system has been running. A repair that costs more than a third of what a replacement would run on a system that is already past its expected service life is usually the wrong investment. We walk through that comparison on the call so you have the information before anything is scheduled.
What causes one room to be hotter or colder than the rest of the house?
Uneven temperatures across a floor or between rooms usually trace back to one of three things: a duct leak bleeding conditioned air into an unconditioned space before it reaches the room, a damper or zone control issue restricting airflow to part of the system, or an undersized or oversized system that cannot distribute heat or cooling evenly. A service visit identifies which one is causing the problem before any repair is quoted.
System Checked Before Parts Are Quoted
Every service visit starts with a diagnosis at the equipment. We identify the fault before quoting a repair so the work is based on what is actually wrong, not what the symptom suggests from the thermostat.
What do strange noises from the HVAC unit usually mean?
A banging or clanking sound at startup often points to a blower wheel that has come loose or a motor mount that has failed. A grinding noise during operation usually means a bearing in the blower motor is worn. A high-pitched squeal can come from a belt-driven blower on older equipment or from refrigerant moving through a restriction. None of these improve on their own, and most get worse if the system keeps running. Describing the sound on the call helps us scope what the visit needs to cover.
How does a dirty filter or coil affect system performance?
A clogged filter restricts airflow across the evaporator coil, which causes the coil to run too cold and eventually freeze over. A frozen coil blocks airflow entirely and the system stops cooling even though it is running. A dirty condenser coil on the outdoor unit has the opposite effect: it cannot shed heat properly, which drives up the refrigerant pressure and stresses the compressor. Both problems show up as a system that runs but does not cool, and both are avoidable with regular filter changes and annual coil cleaning.
What does a thermostat or smart-control upgrade actually involve?
Replacing a basic thermostat with a smart or programmable control involves removing the old unit, confirming the low-voltage wiring at the system matches what the new thermostat requires, mounting and wiring the new control, and then confirming that the thermostat communicates correctly with the heating and cooling equipment before the visit is complete. On some older systems the wiring needs a small addition to support a smart thermostat, and we check for that before quoting the job.
Emergency No-Heat and No-Cool Calls Handled
When the system is down and the space is not holding temperature, we take the call. Emergency service is available every day from 6:30 AM to 10:00 PM for homes and commercial properties across Monroe County.
What are signs of a refrigerant or airflow problem?
A refrigerant problem typically shows up as a system that runs continuously but cannot reach the thermostat setpoint, ice forming on the refrigerant lines or evaporator coil, or a hissing sound near the indoor or outdoor unit. An airflow problem looks similar from the thermostat but shows up differently at the equipment: weak delivery at the registers, a blower that is running but not moving enough air, or a large temperature difference between the supply and return air that points to a restriction somewhere in the duct system.
What causes a system to short-cycle?
Short-cycling means the system turns on, runs briefly, shuts off before reaching temperature, and then repeats. The most common causes are an oversized system that satisfies the thermostat too quickly without properly conditioning the air, a refrigerant charge that is off and causing the system to trip a safety limit, a dirty filter or coil restricting airflow enough to trigger a high-pressure or overheating cutout, or a thermostat that is reading the temperature incorrectly. Getting the right diagnosis matters because the fix is different for each one.
Older Systems and New Installs Both Covered
Whether the system in the house is a decades-old furnace or a newly installed cold-climate heat pump, we service it. Repair, maintenance, and replacement work covers the full range of equipment in this area.
How do I improve indoor air quality and humidity in my home?
Improving air quality starts with the duct system. Gaps and leaks pull in dust, insulation particles, and whatever is in the crawl space or attic, so sealing the ductwork is often the first step. Whole-home air filtration installed on the air handler cleans the air as it circulates rather than treating one room at a time. For humidity, a whole-home humidifier mounted on the furnace and integrated into the ductwork maintains a consistent level across every room automatically through the heating season, which a portable unit cannot match.
Is older equipment worth repairing, or is replacement the better call?
Older equipment is worth repairing when the repair cost is reasonable relative to the remaining useful life of the system and the system has been maintained. It is not worth repairing when the heat exchanger is cracked, the compressor has failed on a system that is already aging, or the repair estimate approaches what a replacement would cost over the next few seasons. We give you that comparison on the call so you are making the decision with the full picture rather than finding out after the fact.
How are emergency no-heat and no-cool calls handled?
When the system is down and the house or building is not holding temperature, call us. We take emergency heating and emergency AC calls every day from 6:30 AM to 10:00 PM for both residential and commercial properties. A service call starts with a proper diagnosis at the equipment before any parts are quoted, so the repair is based on what is actually wrong rather than what seems most likely from the symptom alone.
Call us at (585) 564-9789 and we will scope the job on the phone, set out the price before anything is scheduled, and get the work on the calendar.
(585) 564-9789