Alternative Home Heating Co. is a heating and cooling contractor serving homeowners, property managers, and commercial clients in Greece, Monroe County, and the surrounding communities. Whether you need a furnace repaired before a hard freeze, a central AC diagnosed in the middle of a July heat stretch, or a full HVAC system replaced in a commercial space, we handle the work from the first call through the finished job. We cover the full range of residential and commercial heating and cooling: repairs, installations, seasonal maintenance, emergency calls, and everything in between. System tuned. Airflow balanced. Home comfortable.
From aging systems to brand-new installs, we handle the everyday HVAC work that keeps homes and businesses comfortable through every season Monroe County delivers. That means AC repair and service, furnace repair and service, heat pump repair and installation, full system installation and replacement, ductwork repair and sealing, thermostat and smart-control installation, indoor air quality and air filtration, and seasonal maintenance tune-ups. Residential homeowners get the same straightforward diagnostic approach as property managers and commercial clients. Work is performed by qualified HVAC technicians who know what to look for and how to explain it clearly. We'll get the job done and the system running.
You shouldn't have to chase a contractor for answers, especially when your air conditioner quits in the middle of a Greece summer. When a central AC stops cooling, starts blowing warm air, freezes over, or simply won't turn on, a service visit starts with a thorough diagnosis. A technician checks the refrigerant level, inspects the evaporator coil, tests the compressor and capacitor, and traces the airflow from the air handler through the system. Once the problem is identified, you get a clear explanation and a repair or replacement recommendation before any work begins. Common issues we see in this area include refrigerant leaks, frozen coils, failed capacitors, and compressor problems that develop after years of heavy seasonal use. We're ready to get your heating and cooling running again.
A spring AC tune-up is one of the more straightforward ways to avoid a mid-summer breakdown. A maintenance visit covers coil cleaning, refrigerant level check, airflow measurement, and a review of the electrical connections at the unit. It takes less time than most people expect and gives you a clear picture of where the system stands before the cooling season starts. We stand behind every system we service, and that starts with giving you an honest read on what a tune-up finds.
Some systems reach a point where repair costs more than replacement makes sense. When a central AC is aging, losing efficiency, or failing repeatedly, we walk through the options with you: what a new unit would involve, how sizing is determined for your home or building, and what the installation process looks like. A new installation is quoted before it is scheduled, so you know the scope and the cost going in.
Getting your comfort back is easier than you think, even on the coldest nights Monroe County puts out. When a furnace stops working, blows cold air, short cycles, or won't fire at all, a technician walks through the system from the ignition and flame sensor to the blower motor and heat exchanger. No-heat calls are taken seriously here because a furnace failure in a Greece winter is not something to sit on. Common causes include failed igniters, dirty flame sensors, blower motor faults, and control board issues. The technician explains what was found and what it takes to fix it before the repair starts.
A fall furnace tune-up is the best way to head into a Monroe County winter with confidence. A maintenance visit covers burner inspection, heat exchanger check, filter review, blower motor condition, and a test of the safety controls. We offer prompt response, even for last-minute comfort calls, so if you need a tune-up scheduled before the first hard freeze, call and we'll work it out.
When a furnace has reached the end of its useful life, replacement is usually the more practical path. We handle the full process: removing the old unit, sizing the new system to the space, and completing the installation. Heating system replacement is also an opportunity to move to a more efficient setup, including cold-climate heat pump options that perform well in this region. The scope and the price are settled before anything is scheduled.
Your time matters, so we keep the HVAC job moving, and that applies to heat pump work as much as anything else. Heat pumps are an increasingly practical option for homes in the Greece area, particularly cold-climate models designed to hold efficiency well below freezing. We handle heat pump repair, seasonal tune-ups, and full installations for both ducted and ductless configurations. Ductless mini-split systems are a strong fit for older homes without existing ductwork, room additions, and situations where zone-specific comfort control matters. A service call covers the refrigerant circuit, the coil condition, the reversing valve, and the controls. We'll service the system and clean up after.
Leaking ductwork shows up as uneven temperatures from room to room, higher energy bills, and dusty surfaces near registers. When ductwork is the problem, we locate the leaks, seal them properly, and test airflow after the work is done. In cases where ducts are badly deteriorated or poorly routed, full replacement is the more effective fix. Either way, the goal is a system that moves conditioned air where it is supposed to go.
A thermostat that is not reading correctly or responding reliably affects the whole system. We handle thermostat diagnosis and replacement, including smart thermostat and programmable thermostat installation. A smart thermostat swap is a straightforward job that can make a real difference in how consistently a home or building holds temperature and how much control you have over the schedule.
In a tightly sealed home, what circulates through the HVAC system circulates through every room. Air filtration upgrades, whole-home air purifiers, and air scrubber installations address the particles, allergens, and contaminants that a standard filter does not catch. We treat your home the way we'd want ours treated, and that means being specific about what an air quality upgrade involves and what it will and will not do for your space before any equipment is recommended.
From aging systems to brand-new installs, commercial heating and cooling work follows the same diagnostic logic as residential, just at a different scale. We service and repair commercial HVAC systems in offices, retail spaces, and restaurants throughout Greece and Monroe County. A commercial service call starts with a clear diagnosis, a straightforward explanation of what was found, and a price before the repair is scheduled. Commercial clients who manage multiple properties or need routine maintenance handled on a predictable schedule can call to discuss what that looks like. We're ready to get your heating and cooling running again.
When a heating or cooling system goes down, waiting is not always an option. We take emergency HVAC calls for no-heat and no-cool situations, and same-day service is often available for urgent calls. We are available every day from 9:00 AM to 8:00 PM, and emergency calls during those hours are answered and dispatched as quickly as scheduling allows. If your furnace stops working on a February morning or your AC fails during a heat advisory, call and tell us what is happening. Arrives fast. Repairs it right. Priced fair.
Getting your comfort back is easier than you think, and that starts with knowing what the job will cost before anything is scheduled. When you call, you get a rate on the phone. The price is confirmed before we schedule the visit, and you are told what it covers. If the diagnostic visit turns up something beyond the original scope, that is explained before any additional work begins. There is nothing complicated about how this works: you call, we explain what the job involves and what it costs, and you decide whether to move forward.
We serve Greece as our primary area, along with the communities throughout Monroe County that neighbors depend on the same heating and cooling work. That includes Rochester, Gates, Hilton, Brockport, Spencerport, and Chili, along with the neighborhoods and subdivisions throughout the county. If you are unsure whether we cover your address, call and ask. We'll get the job done and the system running.
When you call, you reach someone who knows the area and can take the details of your situation. We ask about the system, the symptom, and your location so we can give you an accurate rate on the phone and confirm scheduling. You are not routed through a long menu or asked to leave a message for a callback queue. Call (585) 564-9789 and the conversation starts there.
Before any work begins, the technician explains what was found and what the repair or installation involves. If something comes up during the job that changes the scope, we stop and explain it before proceeding. At the end of the visit, we walk through what was done and what to watch for. The goal is that you are never guessing about what happened or what it cost.
If the same problem returns after a repair, call us and describe what is happening. We stand behind every system we service, and if the repair did not hold as expected, we want to know about it and address it. The details of the original visit help us understand whether the same component failed again or whether something else has developed.
When you call, you get a real conversation about your specific system and situation. We give you a rate on the phone, confirm the scope before scheduling, and send a technician who explains the work before touching anything. We treat your home the way we'd want ours treated, and that standard applies to every visit, whether it is a quick thermostat swap or a full system replacement.
Greece and Monroe County have a heating season that runs from October into April, with sub-freezing temperatures and lake-effect conditions that put real stress on equipment. We understand what that climate demands from a furnace, a heat pump, or a humidifier system, and we focus on the services that matter most here. That means furnace repair and replacement, cold-climate heat pump installation, and whole-home humidifier installation get particular attention because they come up most often in this region.
Work is performed by qualified HVAC technicians who handle the diagnostic, the repair or installation, and the cleanup. The technician who arrives is there to assess the system, explain what is going on, and do the work correctly the first time. We do not subcontract the assessment to one person and the work to another.
Permit requirements for HVAC work in New York vary depending on the scope of the project and whether the work involves a new installation, a replacement, or a repair. For larger jobs like a full system replacement or a heat pump installation, we confirm what is required before the work is scheduled. If a permit is needed, that is factored into the planning before anything begins.
Yes. A technician arriving for a service call brings the diagnostic equipment, refrigerant handling tools, and common replacement components needed for most residential and commercial repairs. For larger installations, the equipment and materials are confirmed and staged before the scheduled date. The goal is to complete the job in as few visits as possible.
Alternative Home Heating Co. is ready to take your call. Whether you need a repair diagnosed, a system replaced, a maintenance tune-up scheduled, or an emergency call handled today, reach us at (585) 564-9789. We are available every day from 9:00 AM to 8:00 PM for residential and commercial HVAC service throughout Greece and Monroe County. Quick to arrive. Careful with your home. Tidy when we leave.
(585) 564-9789