Two kinds of calls come in about an HVAC system. One is the call where the equipment has stopped entirely: the furnace will not fire, the AC will not start, the house is not holding temperature and the problem is obvious. The other is the call where the system is running but something is wrong: rooms that will not get comfortable, a unit that cycles all day without satisfying the thermostat, a bill that has gone up without any clear reason. We take both, and we treat them the same way, starting with a proper look at what is actually happening before anything is quoted.
For homes in Farmington and the surrounding Ontario County area, that means furnace repair, AC service, heat pump installation and service, ductwork work, thermostat and smart-control installation, indoor air quality, and full system replacement when repair is no longer the right answer. Commercial properties and rental units are covered too.
Call (585) 564-9789 to get a price confirmed and a visit scheduled. We are available every day from 6:30 AM to 10:00 PM.
The price for any HVAC job is set on the phone before anything is scheduled. What moves a quote is straightforward: what the fault turns out to be, how much of the system has to be accessed to reach it, and whether the right answer is a repair or a full replacement. A diagnostic call where the problem is straightforward costs less to resolve than one where the fault is buried in the air handler or requires multiple components. We say that on the call, not after the visit.
No jargon on the phone unless you ask for it. The person who answers can scope the job from a plain description of what the system is doing, confirm what the visit covers, and give you a price before anything is committed. If the scope changes once someone is on site, that is discussed before the work proceeds. You are not left guessing about what is being done or what it costs.
What tends to move a quote up or down:
Call (585) 564-9789 and describe what the system is doing. That is enough to start.
Uneven temperatures are one of the most common complaints we hear, and they rarely have a single cause. A room at the far end of a duct run that never gets warm in winter, or a second-floor bedroom that sits ten degrees above the thermostat in summer, points to something the system is not handling correctly. The answer is usually in the ductwork, the register balance, or the way the system is zoned.
Leaking or poorly sealed ductwork sends conditioned air into wall cavities, crawl spaces, and attics instead of into the rooms that need it. The system runs longer to compensate, the energy bill goes up, and the rooms at the end of the run stay uncomfortable regardless of what the thermostat says. Duct sealing and repair addresses the loss at the source.
Some properties have zoning systems that divide the home into independently controlled areas. When a zone controller or damper is not working correctly, one part of the house gets too much and another gets too little. Where zoning is not in place, register adjustment and rebalancing can improve distribution across rooms without adding equipment. Either way, the fix starts with understanding how air is moving through the system before anything is adjusted or replaced.
We take calls every day from 6:30 AM to 10:00 PM, including short-notice and emergency calls. A no-heat situation in the middle of a cold stretch does not wait for a regular appointment, and urgent calls are treated as such. We do not promise a specific arrival window, but we take urgent calls seriously and get the job scoped on the phone so the visit is prepared before it starts.
For properties with tenants or businesses that need to stay operational, that matters. The scope and the price are confirmed on the call so there are no open questions when the technician arrives. If a repair is going to require a follow-up because a part needs to be ordered, that is explained before the first visit is complete. We service heating and cooling in every season. How a job in Farmington usually runs is walked through on the full list of HVAC services.
Properties on the outskirts of town, on longer driveways, or on larger lots are not a problem. We cover Farmington and the surrounding area, and the job is scoped the same way regardless of where the property sits. What affects the visit is the equipment and what it needs, not the address.
Older equipment is common in this part of Ontario County, and it comes with its own considerations. Parts for systems that have been running for many years are sometimes harder to source and may need to be ordered before a repair can be completed. That is explained on the call when it applies. When the repair estimate for aging equipment approaches what a replacement would cost over the next few seasons, we say so before any work is booked. A property that has not had HVAC maintenance in a long time often benefits from a thorough inspection before any repair is quoted, so the full picture is clear rather than just the presenting symptom.
A duct system that is leaking or damaged wastes conditioned air before it reaches the living space. The visit covers the accessible duct run, identifies where air is escaping, and seals those points so the system delivers what it is producing. Duct condition also affects indoor air quality, since gaps pull in whatever is in the surrounding space.
A grinding noise from the blower motor, a banging sound at startup, or a rattling that appears mid-cycle all point to specific mechanical conditions. The visit traces the noise to its source, whether that is a worn bearing, a loose component, or a blower wheel that has picked up debris, and addresses it before it becomes a more expensive fault.
A system that runs all day without reaching the thermostat setpoint is either undersized for the load, losing conditioned air somewhere in the system, or has a component that is not performing at rated capacity. Refrigerant charge, coil condition, and airflow are the first things to check. The HVAC work done properly, start to finish, means tracing the actual cause rather than adjusting the thermostat and hoping.
When some rooms get too much airflow and others too little, adjusting the register positions and damper settings across the system can improve distribution without replacing equipment. This is often part of a broader duct inspection, since register imbalance and duct leakage frequently occur together.
A compressor that is not building pressure, a condenser coil that is fouled or damaged, or a refrigerant leak at the outdoor unit all affect whether the system can move heat effectively. Refrigerant leak diagnosis is part of every AC service call where the system is running but not cooling. The outdoor unit is inspected alongside the indoor components so the full picture is clear before any repair is quoted.
A burning smell at the start of the heating season often comes from dust on the heat exchanger burning off after a long period without use. If it persists, or appears mid-season, it points to an overheating component or a heat exchanger concern that needs a proper look. A musty smell typically indicates moisture or biological growth at the evaporator coil or somewhere in the duct system. Evaporator coil cleaning is part of the service visit when that is the likely source. Either smell is worth a call rather than a wait.
We handle heating and cooling work throughout Farmington and the nearby communities in Ontario County and the surrounding region. That includes:
If your property is in the area and the system needs attention, call (585) 564-9789 to confirm coverage and get the job scoped on the same call.
Older equipment sometimes requires parts that are not immediately available and need to be ordered before a repair can be completed. When that is the case, it is explained before the first visit is complete so you know what the timeline looks like. If the repair cost for aging equipment approaches what a replacement would cost over the next few seasons, we say so on the call before any work is booked. The goal is a clear picture of the options before anything is committed.
Often, yes. Adding conditioned square footage to a home increases the load on the system, and equipment that was correctly sized before the addition may not be adequate after it. We assess whether the existing system can handle the added space or whether the addition needs its own solution, such as a mini-split.
Yes. We cover Farmington and the surrounding communities across Ontario County and the wider region, including Manchester, Shortsville, Victor, Macedon, and Palmyra. Properties on larger lots or at the edge of town are not a problem.
Call (585) 564-9789 to confirm we cover your address, and we will scope the job on the same call.
Yes. A thermostat that is reading incorrectly, failing to communicate with the equipment, or simply too old to support scheduling and remote access is worth replacing on its own. A new control can improve comfort and reduce energy use without touching the heating or cooling equipment itself.
When you call (585) 564-9789, the person who answers will ask about the equipment, what it is doing or not doing, and how long the problem has been going on.
By the end of that call, you will have a price confirmed and a visit on the schedule.
Call Greece HVAC Company at (585) 564-9789.
We are available every day from 6:30 AM to 10:00 PM. System tuned. Airflow balanced. Home comfortable.
See our complete coverage area. Also close at hand: Perinton, Fairport, Walworth, East Rochester.
We cover the full range of heating and cooling work in Farmington and Ontario County, from a single-room comfort problem to a full commercial system replacement. The table below breaks down each service by what it covers, who it fits best, and one practical detail worth knowing before you call. If a service is not listed or your situation does not fit neatly into a category, call us and we will scope it on the phone.
| System Service | What It Covers | Best For | Helpful Details |
|---|---|---|---|
| HVAC System Installation & ReplacementMost Popular |
| Homeowners and property managers replacing aging or failed equipment, or upgrading to a more efficient system | The quote covers what the visit includes and what the installation involves so you know what to expect before work begins. |
| Thermostat & Smart-Control Installation |
| Homeowners upgrading from a basic thermostat or adding zone control to an existing system | A thermostat that reads correctly but does not communicate with the system is a common source of no-heat and no-cool calls. Confirming communication before sign-off is part of every installation. |
| Cold-Climate Heat Pump Installation |
| Farmington homeowners looking to heat and cool with a single system, including those pairing a heat pump with an existing furnace | Cold-climate models rated to around -15 degrees Fahrenheit hold their own through an Ontario County winter. State and utility incentives have made the upgrade more accessible in recent years. |
Call us at (585) 564-9789 and we will scope the job on the phone, set out the price before anything is scheduled, and get the work on the calendar.
(585) 564-9789